FREQUENTLY ASKED QUESTIONS

Orders
  • When will my order ship?

    We ship meat boxes Monday-Wednesday to ensure they do not get stuck in transit over the weekend and arrive thawed. Your meat box will ship as soon as possible on our perishable shipping days. After it is shipped, your package will arrive in 24-48 hours. We ship non-perishable goods all week. Our team works hard to get out orders as soon as possible, but due to high order volumes, it may take 2-7 business days (M-F) to ship out your order.

  • How does the meat stay frozen in transit?

    Perishable products are packed in an insulated box with dry ice. Once the boxes are shipped, they will arrive in 24-48 hours.

  • Can I pick up my order?

    We currently do not offer pickup orders, but please stay tuned as we have some exciting projects in the works and will have more shopping options coming very soon! Please email our customer service if you have any questions. Thanks!

  • Where can you ship meat boxes?

    We can ship perishable products to all 50 states. After your order is shipped, it will take 24-48 hours. If your mail is delivered via a small courier plane, we are unable to ship meat due to dry ice restrictions.We are unable to ship any perishable products internationally. Due to FedEx restrictions, we can only ship perishable items to residential addresses, not PO boxes. Please note, if you provide us with a PO box address our customer service will have to reach out and the shipment will be delayed.

  • What products cannot be shipped internationally?

    We are unable to ship the following products overseas: Meat & Baked Goods Boxes, High Protein Farm Flour, Farmer Protein, Raw Honey, Ballerina Farm Seasoning, and the Cast Iron Skillet.

  • Do you offer free shipping?

    Yes! We offer free shipping on orders of $150 or more, however, exclusions apply. Some items do not qualify for free shipping due to their unique packaging and handling needs. Free shipping does not apply to orders placed to ship outside of the United States.

  • Which items are excluded from free shipping?

    Free shipping does not apply to the following: Sourdough Enamel Bowls, Encore Boxes, all High Protein Farm Flour (5lb bag, 3-pack of 5lb bags, and 25lb bag), Build Your Own Box, Baked Goods Box & Breakfast Box, all other perishable items and boxes (including perishable subscription boxes), Dandy Table, Scalloped Cutting Board, Flowers, all ready-made boxes. Free Shipping is only available to orders shipping within the United States.

  • What if my order is over $150 but includes an excluded item?

    If your cart reaches $150 and includes an excluded item, you’ll still get free shipping on the eligible items in your order. However, the excluded item(s) will have a separate shipping cost applied.For example, if you order $150 worth of eligible products plus a 5lb bag of High Protein Farm Flour, you’ll only be charged shipping for the flour — everything else ships free! 

  • How can I check my shipping costs before placing an order?

    At checkout, shipping costs will be calculated automatically based on what’s in your cart. If an item requires separate shipping, it will be clearly noted before you complete your purchase.

Meat
  • Is your beef grass fed?

    The cattle always have access to grass and pasture.  The final 4 months before harvest their grass diet is supplemented with grains to help give the meat flavor and marbling. Hogs are given grain year-round because grass does not give them enough protein to grow.

  • Is your meat organic?

    We are not certified organic.

  • Why does your meat taste so good?

    Hard work and love for starters. Built on a foundation of good cattle genetics, the animals thrive on our mountain ranch where there is an abundance of native grasses and fresh water from springs and snow melt.  This natural, stress  free environment simply brings out the best in the animals.  There is no better life for an animal than at Ballerina Farm. 

  • Is your meat antibiotic, steroid and hormone free?

    Antibiotics are only used in life-threatening situations, which is rare. Our animals are never given steroids or hormones. 

  • What goes into the grain you feed your animals?

    The grain we feed our animals is a mixture of corn, barley, soybean, and minerals. It is grown and mixed locally! It is not certified organic or non-GMO.

Harvest
  • Is your beef dry-aged?

    Absolutely! This helps break down and dissolve the connective tissues and thus tenderize the meat 

  • Do you harvest your animals humanely?

    All our animals are harvested humanely at local USDA approved butchers. Our butchers are wonderful people and professionals!

Baked Goods Instructions
  • Sourdough Buttermilk Biscuits

    Pre-heat oven to 350°F. From frozen, place on a cookie sheet and brush biscuits with melted butter. Bake for 40 minutes, turning the tray half way through baking. Immediately after baking, brush with more melted butter.

  • Croissants

    Eight hours prior to baking, place a maximum of 6 croissants on a sheet pan and cover loosely with plastic wrap. Let the croissants sit at room temperature to proof for 8 hours. Preheat oven to 350°F (or 325°F in a convection oven). Brush pastries with a beaten egg. Cook on the top rack for 25 minutes or until amber brown.

  • Sourdough Chocolate Chip Cookies

    Preheat the oven to 350°F. Place frozen cookies on a baking sheet 2 inches apart. Optional: Sprinkle with a pinch of Ballerina Farm Fine French Salt, let sit for 30 minutes to thaw. Bake at 350°F for 6 minutes, then spin the tray around in your oven, and finish cooking for an additional 8 minutes. (14-16 minutes, total baking time).

  • Croissant Cinnamon Rolls

    Eight hours prior to baking, place the 6 rolls on a greased 13x9 baking pan or in a greased cast iron pan (the rolls bake to be about 4 inches in diameter). Loosely cover with plastic wrap and let the rolls proof at room temperature for a minimum of 8 hours. Preheat oven to 350°F and cook for 18 minutes until golden brown.


About us

Meet the farmers

Ballerina Farm is nestled in the fertile mountain valley of Kamas, Utah. Blessed with snowy winters and cool summers, livestock and humans alike enjoy this high altitude oasis. Hannah is a former Miss New York City and graduate of the Juilliard School in dance. Daniel is a history major and finishing his masters. The children are wild, hardworking and homeschooled by their mother.

Learn more