All orders (including meat) placed between June 3rd and 10th will not be shipped until after the 10th due to our shipping facility relocation.

FAQs

Orders

When will my order ship?

We ship meat boxes Monday-Wednesday to ensure they do not get stuck in transit over the weekend and arrive thawed. Your meat box will ship as soon as possible on our perishable shipping days. After it is shipped, your package will arrive in 24-48 hours.

We ship non-perishable goods all week. Our team works hard to get out orders as soon as possible, but due to high order volumes, it may take 2-7 business days (M-F) to ship out your order.

How does the meat stay frozen in transit?

Perishable products are packed in an insulated box with dry ice. Once the boxes are shipped, they will arrive in 24-48 hours.

Can I pick up my order?

We are moving! If you want to place a pick up order (and save on shipping costs) before May 31st, please pick it up by May 31st at our Coalville location at: 51 N Main St. Coalville, Utah 84017

Our Coalville Warehouse location is open Monday-Thursday from 8 AM to 4 PM and Fridays from 8 AM to 3 PM.
*We will not be open on Monday May 27th, Memorial Day

From May 31st onward, we will no longer be offering local pick ups, but please stay tuned as we have some exciting things in the works and will have more local shopping options coming very soon!

Please email our customer service if you have any questions about local pick ups. Thanks!

Where can you ship meat boxes?

We can ship perishable products to all 50 states. After your order is shipped, it will take 24-48 hours. If your mail is delivered via a small courier plane, we are unable to ship meat due to dry ice restrictions.

We are unable to ship any perishable products internationally.

What products cannot be shipped internationally?

We are unable to ship the following products overseas: Meat & Baked Goods Boxes, High Protein Farm Flour, Raw Honey, Ballerina Farm Seasoning, and the Cast Iron Skillet.

Meat

Is your beef grass fed?

The cattle always have access to grass and pasture.  The final 4 months before harvest their grass diet is supplemented with grains to help give the meat flavor and marbling. Hogs are given grain year-round because grass does not give them enough protein to grow.

Is your meat organic?

We are not certified organic.

Why does your meat taste so good?

Hard work and love for starters. Built on a foundation of good cattle genetics, the animals thrive on our mountain ranch where there is an abundance of native grasses and fresh water from springs and snow melt.  This natural, stress  free environment simply brings out the best in the animals.  There is no better life for an animal than at Ballerina Farm. 

Is your meat antibiotic, steroid and hormone free?

Antibiotics are only used in life-threatening situations, which is rare. Our animals are never given steroids or hormones. 

What goes into the grain you feed your animals?

The grain we feed our animals is a mixture of corn, barley, soybean, and minerals. It is grown and mixed locally! It is not certified organic or non-GMO.

Harvest

Is your beef dry-aged?

Absolutely! This helps break down and dissolve the connective tissues and thus tenderize the meat 

Do you harvest your animals humanely?

All our animals are harvested humanely at local USDA approved butchers. Our butchers are wonderful people and professionals!

More Questions?

No problem! We are happy to answer any questions you may have.

Contact Us!